SRIT in eGovernance

Empowering citizens by connecting them
with ease to their governments, we
specialize in exhaustive software solutions
that facilitate a seamless relationship between
a government, its citizens and businesses.


At a Glance


What are we solving?

The need of the hour today, in an age where information is increasingly becoming democratized, is to enable effortlessness and transparency between a government and its citizens. With technology, we have the potential to manifest that vision, allowing citizens to easily access the services and information they are entitled to. Automation of bureaucratic operations allows scaling to happen faster and more efficiently, thereby reaching more number of people in less time. Automation better enables the country to manage its vast and diverse population and service its citizens effectively.


The Government Automation Suite

With our solution suite, we treat the government as a service provider, and through our eGovernance solution, citizens can avail of government services in a convenient, efficient and transparent manner. Government-to-Citizen (G2C) services will encompass all the services that the Government is delivering to its citizens. Our G2C solutions aim at citizen centric services, automating in various operations such as the following:

  • Issue of Certificates/Permits

  • Ration Cards

  • Passports

  • Payment of Bills and taxes

  • Issue of driving licenses

  • Registration of motor vehicles

  • Registration and transfer of properties

  • FIR Registration

  • . . . and much more

We also develop solutions for Government-to-Government (G2G) and Government-to-Business (G2B) operations, thus making our suite a one-stop shop for all bureaucratic services and operations.

Successful eGovernance Projects

33 Governmental projects already commissioned

  • SRIT has implemented 33 eGovernance projects. Some of the ongoing eGovernance projects are the ~INR 3300mill equivalent to ~US$50mill (5 year duration) end to end enterprise automation project; District automation for a State with 30 districts, the State-wide Services Delivery Gateway (SSDG) project, the West Bengal state-wide healthcare implementation project, the ESIC country-wide enterprise governance program implementation for their 2220 operating directorates across the country.

  • SRIT has commissioned state-wide eDistrict project for all 30 districts in the State of Odisha. Scope of work was turnkey, end to end implementation including design, development, testing & deployment of this mission mode enterprise-class software. Scope of work published in the Government’s 6th August 2013 work order was to roll-out the enterprise-wide application (which SRIT designed & developed) for 103 counties/Tahsils by the end of 2014, and 230 counties/Tahsils by end of the following year. Scope of work also included training 840 government officials & 5000 Citizen Service Centers(CSC’s) operators across all 30 districts of Odisha State. SRIT trained 2912 government officials & 1138 CSC operators.

Governmental IT projects include end to end Enterprise Solution for major Government directorates

  • Government Enterprise Solution deployments included financials, accounting, budgeting & planning, supply & procurement, fixed asset & enterprise asset management, electronic document management, HRMS & Payroll. Notable enterprise-class eGov projects commissioned include the One-Day-Governance project; the national Plant Quarantine Information System (PQIS) for the Central Ministry of Agriculture; an end-to-end enterprise-wide eGov system for the Central Ministry of Environment & Forests, enterprise System for the National Minerals Development Corporation (NMDC), a central government PSU. For a country such as Bhutan, we have deployed Police Automation; agricultural department automation including plant quarantine information system (PQIS), Agricultural Services Network (AgriNet) and Agricultural Marketing System (AgriMark), building and deploying electronic office. These orders/contract came from Government of India, and the end-customer was the Government of Bhutan.

Seven ongoing Telecom OSS & BSS Projects

  • SRIT is currently executing 7 projects including BSNL (national telecoms provider) and RailTel Corporation (Railway Ministry)

Selection as Class-A Systems Integrator by 6 Governmental Organizations

  • The Goa government’s Department of IT chose SRIT as its Class-A Systems Integration partners.

  • Department of IT National Informatics Centre (NIC) and Ministry of Defence IT Directorate has empanelled SRIT as its Systems Integrators.

  • RailTel-Ministry of Railways chose SRIT as its Managed Service Provider for software & IT solutions for their RailWire national roll-out, responsible for revenue & partner management systems, BSS-OSS systems & network management systems. The contract is ongoing for another 7 years.

  • ICSIL which is a joint-venture between Govt of India TCIL & Delhi Govt’s DSIIDC chose SRIT as their class-A category Software & Portal Development partner as well as their Turnkey Solutions partner.

  • Government of India oldest PSU M/s. ITI Limited empanelled SRIT as its eHealth implementer.

  • SRIT deployed its InterConnect Software Suite in BSNL in 2005 and has since been managing all four zones of the national telecoms service provider of the country. The InterConnect Software Suite does the Inter-Operator GSM tariffing, rating, billing, customer-care, customer administration & accounting, reconciliation & settlements. In excess of 4 billion call data records (CDRs) are processed by SRIT’s InterConnect Software Suite within six hours, every single day of the year. .

  • About 510 software engineers of SRIT are assigned to eGovernance projects .

Telecoms MSP

  • SRIT’s product suite RConverge and RConnect are deployed on long-term contracts for GoI national service providers such as BSNL (GSM) and RailTel Corporation (RailWire high-speed broadband services). While SRIT does the revenue, billing, partner, subscriber, operations, and network management at the national level for RailTel’s RailWire high-speed broadband service, SRIT does the Inter-Operator tariffing, rating, billing, customer-care, accounting, reconciliations, and settlement for the national telecoms service provider BSNL. The project scope includes facility management services too.

BI and Data Management

  • SRIT works with BI and Data Management tools from Technology providers such as SAS, MicroSoft, Oracle and IBM.

University & Colleges Management:

  • SRIT is strategically aligned with iWeb. Several educational institution projects are implemented through this association. The most recent implementation is AKOLA University and its 25+ colleges


Managing your IT

Managing a software solution is the job of the IT provider, and not the customer. As such, we don’t simply leave you with a new and unfamiliar technology to adapt to, no matter how expansive or useful its features may be. Not only do we provide comprehensive frameworks and training that help smoothly integrate our solutions with both your systems and your staff, when required, we also employ and manage a full time IT staff to take care of your systems for you.